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Repairing Blackberry dropped in water - circuit board cleaning?

Hi,

My friend wrote me this problem, didn’t know what to do. This is what he says…

I did a lot of electronics in the high school days (even getting 99% in Electronics class) but that was many years ago.

I’ve got a Blackberry 7280 (a cellphone with very good email) which got exposed to water by being dropped in a puddle. The battery was removed immediately (avoid short circuits) and the Blackberry was disassembled to dry out. Reassembled after something like 24 hours.

I now need advice on circuit board cleaning.

The good news is the Blackberry pretty much works fine with one exception (its computer is fine; I can connect to the Blackberry phone over USB; and the screen is working fine). But the thumb keyboard is malfunctioning. It’s as if two or three keys are stuck down, or a matrix wire is shorted. Definitely, at least the “S” key is stuck down because I know it tries to execute a (S)earch upon turning on. I can override it by holding down a key while booting up the Blackberry by putting the battery in (any of the leftmost 5 keys of the first row, or the letter ‘a’ in the second row). That allows me to give limited one-keypress control of the Blackberry, but then the stuck key(s) take over.

I disassembled the Blackberry again and scrubbed as much residue I could out of the contacts. I removed the keyboard down to the bare contacts, used pencil eraser, used isopropyl-dipped Q-tips, used water, cleaned the keyboard contacts. But I booted up the Blackberry without the keyboard buttons (just the circuit board contacts where the keys were) and the “S” key is still stuck down, so it is obviously that the short must be somewhere much further upstream. (Just to be sure the behaviour was the same as having the keyboard buttons on it, I covered the “Q” contacts with a piece of metal, and was able to simulate the “Q” keypress if I shorted it while applying power to the Blackberry).

I spent over an hour of time using isopropyl-dipped Q-tips scrubbing any residue I could see, including some that I saw between surfacemount components.

Reassembled. Still no dice. Something still seems shorted somewhere.

Looks like I have to try something more drastic, such as immersing the circuit board completely inside a circuit board cleaning liquid, in an attempt to dissolve any residue that might be hiding underneath the pesky BGA chips or between ultra-high-density chip pins. There gotta be residue hiding underneath an inaccessible area.

It’s a 2003-era circuit board design, highly integrated with lots of surfacemount components and several tiny BGA-like packaged chips, as well as others (not sure what kind of packaging, MQFP, or whatever — I’m very rusty on my terms)

I need to now attempt to dissolve residue that may be hiding in places such as between BGA contacts underneath chips. Will brief 1 minute immersion & washing in 90-97% isopropyl liquid be safe? Distilled water? Or what liquid would be the best? Or too dangerous? I can remove the LCD screen and put the LCD screen aside.

At this moment, I’m willing to be almost sort of kamikaze on this circuit board since my last resort is to fork out for a Blackberry replacement ($400). So I need to do some reasonably inexpensive last-ditch attempt, such as washing the circuit board in a recommended liquid. Is 90-97% isopropyl fine? Or what inexpensive chemical? At what percentage? Keep in mind, I can only use chemicals safe enough to use in a condo and meets Canada regulations (I’ll check).

Thanks,
Mark Rejhon

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21 Comments »

  1. Mike Harrison said,

    July 28, 2007 @ 9:50 pm

    I’d suggest distilled water, then maybe an alcohol solution. Ideally in an ultrasonic cleaner.

    Rinsing with the aid of a compressed air jet may also help dislodge contamination.

  2. Michael said,

    July 28, 2007 @ 9:52 pm

    Allowing the unit to sit for a time while wet is *not* good. Gives
    contaminants time to corrode what it will, also to migrate. Immediate
    disassembly and flushing is best. And don’t stop the work until all of
    it is done. Distilled/deionized water is good, but keep it away from
    coils, transformers, and the like. Unpotted SMT (for example) can give
    hiding places for contaminated liquid; flush well and use compressed air
    to get every last droplet out.

    You could have a dried, conductive droplet straddling two or more etched
    lands. If the short lies beneath a component - likely, since liquid
    likes to “wet” itself in, under, and around objects - then you could be
    in for a long troubleshooting session. Been there; done that.

    By the way, the most destructive “spill” I personally had to deal with
    was coffee in the keyboard of a laptop. I didn’t get the keyboard
    opened up until about 18 hours after the spill, and by then I had a
    bunch of hopelessly corroded key contacts. Putting off disassembly
    until next day wound up costing me nearly $200.

  3. Mark Rejhon said,

    July 28, 2007 @ 9:52 pm

    Hi,

    I’m familiar with the need to remove the battery and disassemble as
    immediately as possible.

    Is there a chemical I can add to distilled water that reduces its
    surface tension, while being non-conductive? Obviously, if I want to
    clean in the gaps between pins and underneath chips, I need minimum
    surface tension. I figure that I need a viscious circuit-board-safe
    liquid that can wet more deeply than the original accident, to
    maximize my chances of success. Some people say adding a percentage
    of mineral or methylated spirit to the water, really helps in cleaning
    circuit boards. What is your opinion? Was recommended to
    vibrate/swish the circuit board in some recommended circuit-board-safe
    liquid, in an attempt to clean those pesky areas.

    The Blackberry circuit board looks in excellent condition, and I can
    keep the LCD screen separate. There are no coils and transformers on
    this particular board.

    Recommendations?

    Thanks,
    Mark Rejhon

  4. Jim Thompson said,

    July 28, 2007 @ 9:53 pm

    Clean it with *denatured* alcohol. Denatured alcohol will combine
    with water to form another alcohol that remains volatile and will
    evaporate. Commonly used to dry artificial fishing flies. Available
    in most hardware or paint stores.

    …Jim Thompson

  5. Mark Rejhon said,

    July 28, 2007 @ 9:54 pm

    Hi,

    I have heard a few recommendations of Isopropyl alcohol
    (at least 90% pure versions), but have never heard of
    a recommendation of denatured alcohol.

    Is denatured alcohol a better circuit-board cleaning fluid
    than 90%+ pure isopropyl alcohol?

    Can you give me any references as to denatured alcohol’s
    usage in circuit board cleaning?

    Thanks!
    Mark Rejhon

  6. Jim Thompson said,

    July 28, 2007 @ 9:54 pm

    Commonly available isopropyl alcohol is likely to have some oil in it
    and will leave a residue.

    I don’t have any denatured alcohol references, I just keep a quart
    handy.

    I’m not recommending a long soak… just dip and remove and let
    air-dry. All the moisture will be gone, which is likely the problem.

    My wife dropped her phone in a foot bath. After I got it dried out it
    came right back to life.

    …Jim Thompson

  7. Michael said,

    July 28, 2007 @ 9:55 pm

    Yup. One “commonly available isopropyl alcohol” - found at any drug
    store - is marked “rubbing alcohol”, is used for rubbing a person’s
    body. This stuff does have some kind of oil additive. The oil helps
    hand/fingers slide over skin without pulling it. Like Jim points out,
    the oil will be left behind after the alcohol evaporates, and you do not
    want that stuff all over your electronics. I have seen rubbing alcohol
    used to clean heads of tape decks too. Also a bad idea.

  8. Mark Rejhon said,

    July 28, 2007 @ 9:56 pm

    Actually I’d hunt down chemist grade 90-97% isopropyl. That would
    obviously have no such oil in it.

    I’m really interested in how it compares to simple HomeDepot-bought
    denatured alcohol.

    Which of the two is better? A trip to Home Depot is probably very
    easy to do, but I would want to know some references to successes with
    denatured alcohol…

    I believe I need longer immersion, since I’ve already Q-tip-washed the
    circuit board to no effect, so a deeper clean is needed — to get into
    little nooks and crannies that couldn’t be reached. Like between
    balls under BGA chips, and between pins of other surface-mount chips.

    At the very least, a few minutes swishing in distilled water, but I
    also need something else that reduces the surface tension of water
    without leaving behind conductive residue, and helps in dissolving.
    One guy recommended 15 minute immersion, but we’ll see. So the
    liquid needs to be benign enough for such an immersion.

    So far, candidate additives to distilled water include:

    * isopropyl alcohol (chemist grade, not drugstore, 90% or better); or
    * denatured alcohol; or
    * methylated spirit

    It’s also recommended from a few sources that certain industrial-grade
    detergents are recommended, but these would seem to be hard to find.

    I’ll be making the final decision this weekend based on consensus…

    Mark Rejhon

  9. Jim Thompson said,

    July 28, 2007 @ 9:56 pm

    I’m certainly no chemist (and I’ll ask my daughter who is) but I
    believe that denatured alcohol is simply alcohol that has had all the
    bonded water molecules excised (I’m strictly winging it here from
    chemistry studied more than 40 years ago… “water of hydration” ??).

    Thus it has a strong affinity for water.

    The best part of it is that it will bond to some water but still have
    a high vapor pressure.

    …Jim Thompson

  10. jtech said,

    July 28, 2007 @ 9:56 pm

    I have used denatured alcohol to clean pc boards, it dries quickly and
    leaves no residue. Don’t use water as the oxygen content will bond with any
    metal parts and start the rust to start forming, even if you feel it is dry.
    The denatured alcohol will absurb the water molecules that is stuck to the
    parts. Dip it about 10 sec and let dry overnight before re-assembly.
    Good luck!

  11. Jim Thompson said,

    July 28, 2007 @ 9:57 pm

    Thanks for the second to my motion! Denatured alcohol is neat stuff!
    …Jim Thompson

  12. jtech said,

    July 28, 2007 @ 9:58 pm

    np. btw, my name is also jim thompson - James T. Thompson.

  13. Jim Thompson said,

    July 28, 2007 @ 9:58 pm

    Way too many of them in the world…

    My grandfather’s name was James L.

    His grandfather’s name was just James

    My father’s name is James R.

    My name is James E.

    So I’m named my sons Aaron and Duane ;-)

    …Jim Thompson

  14. Zak said,

    July 28, 2007 @ 9:58 pm

    “Denatured” here means that some methanol was added to the ethanol to
    make the stuff poisonous and thus unfit for consumption.

    Acetone is sometimes added intead. Acetone works very well in the lab
    for drying glassware, but it is too strong a solvent I guess.

    Alcohol in the 96% concentration will take water with it when it evaporates.

    Thomas

  15. Jim Thompson said,

    July 28, 2007 @ 9:59 pm

    You’re confusing “denatured” in the legal (beverage) sense with a
    specialty product called denatured alcohol…

    ======================================

    Definitions:

    Denatured Alcohol is ethyl alcohol, or ethanol, containing traces of
    benzene. While ethanol, in it’s natural form, is a source of
    combustible fuel, it contains trace amounts of water making it less
    efficient for burning than in it’s denatured form. Introducing Benzene
    during the distillation process drives out the water contained in
    ethanol creating a very pure and potent fuel source - denatured
    alcohol.

    NOTE: Ethanol is the alcohol consumed in alcoholic beverages. However,
    once denatured, ethanol becomes toxic and can cause blindness or death
    if consumed.

    Rubbing Alcohol is isopropanol. It has a completely different
    molecular structure than ethanol and often contains up to 30% water.
    Though it is flammable it is a poor choice for fuel.

    ======================================

    The above definitions are written for Joe Average, the alcohol doesn’t
    “contain” water, there are instead *bonded* waters-of-hydration.

    …Jim Thompson

  16. Jim Thompson said,

    July 28, 2007 @ 10:00 pm

    Probably! ROFL!

    …Jim Thompson

  17. Mark Rejhon said,

    July 28, 2007 @ 10:03 pm

    Hi,

    My Blackberry works now!

    The good news is that a 10 minute immersion in distilled water
    (drugstore variety distilled water), including shaking, swishing, and
    jiggling, then quick drying with paper towels, followed immediately by
    a 2 hours in my oven preheated to about 150 degrees F (oven turned off
    and temperature before Blackberry inserted in oven) even before I
    removed the Blackberry from the water, to minimize oxygen exposure to
    a wet electronic circuit board. To maintain heat, I intermittently
    turned on the oven for 10 seconds while my hand was inside the oven as
    a control to make sure it was never too hot to keep my hand in the
    oven. I did not use any denatured alcohol or 97% isopropyl alcohol
    – although that would have been my next step (I had a difficult time
    finding denatured alcohol, which affected my decision to try just
    distilled water first.) Although it is true there is oxygen content
    in the distilled water, I am told it is supposed to not be nearly as
    corrosive as as other types of water (like tap water) and keeping it
    underwater in relatively cool much purer water for only 10 minutes
    probably won’t do more damage than the damage already done in the
    first place by the contaminants of dropping into a dirty puddle that
    got it broken in the first place..

    I was going to wait 24 hours, but the blackberry seemed fully dry
    after 10 minutes, so I continued. After about 3 hours, I reassembled
    the Blackberry cellphone and it WORKED!

    So now I’m a happy camper. There is a minor stain in the backlighting
    (I removed the LCD and the thumb keyboard and put them aside before
    immersing the circuit board in the water), and the thumb keyboard
    seems a little well-used, but that’s mostly it. I have activated the
    Blackberry now.

    Thanks to all the people who gave me advice, which almost always
    mentioned distilled water as a washing step, usually alongside another
    agent as a rinsing step (i.e. denatured alcohol). Except for a couple
    of advice.

    So next time, if something is possibly not worth repairing through any
    other means, and the defect is a short circuit somewhere (i.e. stuck
    buttons), then a distilled water bath followed by low-temperature oven
    is the ideal route that avoids permanent banishment to a junk
    drawer….! For me at least.

    I’ll probably try denatured alcohol, if I could easily find some
    locally — may have to go further to a big place such as a Home Depot
    somewhere in the suburbs.

    Mark Rejhon

  18. Jim Thompson said,

    July 28, 2007 @ 10:03 pm

    Home Depot, Ace Hardware, Lowes, just about any national chain carries
    denatured alcohol in their paint department… I think its common use
    is to thin shellac.

    …Jim Thompson

  19. Edwin Irizarry said,

    August 12, 2007 @ 5:12 am

    Hey guys this was a very interesting forum. If I can call it like that, I got a Samsung I730 that I loved to use until one day where the touchscreen functionality ceased to work. Frustrating since this phone is not cheap enough. Touchscreen wiring looks intact, some corrosion on the contacts and I’m not exactly sure what this phone has gone through before me since I got it on Ebay. So most prolly I rendered this problem to the circuit board. Is the dipping the way to go? If so, Denatured alcohol should be the best option or simply try distilled water first like our buddy over here. Thanx in advance for the advice.

  20. Nigerian Scam Baiter said,

    August 14, 2007 @ 3:28 pm

    Hmm, from my experience with an MP3 player, I say denatured alcohol is the best solution, not sure what water alone would do. If there’s corrosion on the contacts clean it off.

  21. Blackberry Fixer said,

    January 12, 2008 @ 5:40 am

    I had a similar problem, the blackberry (8300) was dropped in water and the keys stopped responding. I took it apart, removed the motherboard, poured SKYY vodka into a bowl and submerged the motherboard for about a minute. Then I put it in the oven at 200F for about 30 minutes. Reassembled the phone and everything worked like magic. Good luck.

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